OfficeFLO™

A platform to enhance your office experience for your patients, referring doctors, providers, and staff

Our Clients

We target healthcare organizations who rely on

  • Fax (to send and receive patient records)
  • Paper forms (for patients to fill out)
  • Waiting lists manually managed and tracked by office staff
  • Paper billing statements, payments in envelopes

Optimizing Office Processes

Reducing Expenses | Minimizing Risks | Improving Employee Job Satisfaction

HIPAA-Compliant Patient Notifications

  • Self-managed waiting lists & more to enable patients to subscribe to receive notifications about appointment cancellations, office delays, closings
  • Eliminate labor costs and efforts to maintain waiting lists manually
  • Reduce a risk of errors or inaccurate contact info

Compliance Management

  • HIPAA policies and procedures as an online encyclopedia (just like Wikipedia!)
  • On-demand online training for staff (just like Khan Academy!)
  • Ready-to-use and easy-to-understand prepackaged policies and procedures in a paperback format

State-of-the-art HIPAA-Compliant Telephony

  • Auto-attendant
  • Voicemail and call-logs accessible online
  • High Definition Speech Technology for Crystal-Clear Conversations
  • Full-Duplex Speakerphone with Built-In Class D Amplifier and Audio Equalizer


Improving Experience of Patients and Referring Doctors

  • Online forms for patients and their referring doctors to upload patient records
  • Secure communications (email, instant messaging) for patients and referring doctors
  • Electronic billing and online payments

Patients of our clients can

  • Text or instant message their doctor to schedule an appointment, or to ask their doctor or their staff a question
  • Upload their health records securely through a website (without having to set up a User ID/password)
  • Send and receive secure emails (without having to create a new password, or access 3rd party websites)
  • Receive billing statements electronically, e.g., via secure email
  • Send payments online
  • Download mobile apps to send / receive secure emails, instant/text messages, make online payments, access their office phone service.

Visit officeflo.com for more information